Tech Notes
AxTraxPro Version 28.0.5.2 AC-825IP / AY-K35-S OSDP support
This Technical Note only apply to AxTraxPro Version 28.0.5.2 Summary: Recently, Rosslare has released the AY-K35-S multi smart secure reader. Following this release, we are provided a SW patch to support the AY-K35-S as any other Rosslare's OSDP ...
Secure Communication on AxTraxPro Web
This article will take you with the steps requires to allow secure communication using SSL to AxTraxPro web-client, this article utilize the OpenSSL Project cryptography, you you already have a valid certification for SSL you can move to step. "To ...
AxTraxPro Version 28.0.2.7 Bio 9000 firmware update and face enroll fails
This Technical Note only apply to AxTraxPro Version 28.0.2.7 Summary: Recently Rosslare has released AxTraxPro version 28.0.2.7, this version includes many new features which one of them is Additional readers access rights on user access rights. We ...
How to use AxTraxPro on a machine with more than 1 Network adapters.
AxTraxPro server service use .NET network structure, AxTraxPro cannot determent which network adapter to use and a network adapter will automatically be assigned to the highest priority adapter on the machine in case of more than 1 network adapters ...
AxTraxPro Version 28.0.2.6 Additional readers - Access Granted to Unauthorized users
This Technical Note only apply to AxTraxPro Version 28.0.2.6 Summary: Recently Rosslare has released AxTraxPro version 28.0.2.6, this version includes many new features which one of them is Additional readers access rights on user access rights. We ...
Rolling Back from AxTraxPro™ to AxTraxNG™
Introduction This article gives the procedure to rollback from AxTraxPro™ v28.0.x.x. to the previous AxTraxNG™ version. It is necessary to do the following steps in AxTraxPro and AxTraxNG. Rollback procedure in AxTraxPro Delete the AC-825IP ...
AxTraxNG client fails to capture a user image using webcam
This Technical Note only applies to AxTraxNG version 27.7.1.18 Summary Recently a few cases have been reported that trying to capture a user image fails with an error The Solution A patch that includes a new Client.exe file and additional required ...
MD-N32 (V.1.2.4) Connecting with AxTraxNG version 27.5.6.6 and earlier (AC-215IP/225IP/425IP)
Please note that this Technical-note only refer to AxTraxNG verison 27.5.6.6 while using an Access Control Panel equipped with MD-N32 (V 1.2.4) Summary: Since Rosslare Release Access control IP panels provided with MD-N32 version 1.2.4 those Control ...
Unable to save LPR conversion table on Reader Configuration Version 27.7.1.9
This Technical Note only apply to AxTraxNG version 27.7.1.9 Summary Recently a few cases have been reported that trying to save LPR conversion table on Reader Configuration window not being saved in AxTraxNG DB. The Solution Replace AxTraxNG ...
Bug Fix for all AC-115 Software Events after 01.01.2016
Summary: Rosslare has become aware of a critical bug within the AC-115 software related to the year of 2016. Any event logged in the AC-115 controller starting January 1, 2016 is logged with a date starting January 1, 2000. Bug Fix: 1. Download the ...
AC-825IP control panel bootloader version 2.0 support for AxTraxNG version 27.5.7.16
This Technical Note only apply to AxTraxNG version 27.5.7.16 Summary: Recently Rosslare has upgraded AC-825IP control panel bootloader to version 2.0 to provide better functionality and prepare it for upcoming firmware upgrades. That was a necessary ...
Using Gmail SMTP server for AxTraxPro/AxTraxNG mail notification
In AxTraxNG and AxTraxPro SMTP support for email notification is supported. Using a Gmail account as your SMTP server requires an application password to override 2FA. more information on application password can be found on: ...
How to use AxTraxNG on a machine with more than 1 Network adapters.
AxTraxNG server service use .NET network structure, AxTraxNG cannot determent which network adapter to use and a network adapter will automatically be assigned to the highest priority adapter on the machine in case of more than 1 network adapters ...