AxTraxPro Version 28.0.2.7 Bio 9000 firmware update and face enroll fails
Summary:
Recently Rosslare has released AxTraxPro version 28.0.2.7, this version includes many new features which one of them is Additional readers access rights on user access rights.
We have found that in some cases when trying to update some Bio 9000 terminals firmware or trying to enroll user face template using AY-B9350 the process fails.
This Technical note allows you to apply a patch to fix this issue
How to Apply the Patch:
1. Open Task Manager in Windows.
2. Select the Services tab:
3. Right click on AxTraxPro Server Service.
4. Click “Stop”
5. Download the patch file from: http://u.pc.cd/Ht1rtalK
6. Extract the patch file on your PC to a known location (Desktop for example).
7. Locate the server installation path of AxTraxPro Server, usually under C:\Program Files (x86)\Rosslare\AxTraxProServer
8. Preserve the file: 'Rosslare.Bio.SDK9000.Network.dll’ by renaming it to ‘Rosslare.Bio.SDK9000.Network.OLD’.
9. Copy the new 'Rosslare.Bio.SDK9000.Network.dll’ file to the same path.
16. Go back to the Services screen.
17. Right click on AxTraxPro Server Service
18. Click “Start”
19. Now the patch is applied.
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