AxTraxNG client fails to capture a user image using webcam

This Technical Note only applies to AxTraxNG version 27.7.1.18

Summary

Recently a few cases have been reported that trying to capture a user image fails with an error

The Solution

A patch that includes a new Client.exe file and additional required files.

How to Apply the Patch

1. Download the patch file from HERE

2. Extract the patch file on your PC to a known location (Desktop for example).

3. Locate the Client installation path of AxTraxNG Client, usually under C:\Program Files (x86)\Rosslare\AxTraxNG Client for Windows 64-Bit version and. For 32-Bit Windows version, the default path is C:\Program Files\Rosslare\AxTraxNG Client

4. Preserve the file: 'Client.exe’ by renaming it to ‘Client.OLD’.

5. Copy the new 'Client.exe’ file to the same path.

6. Copy AForge.Video.DirectShow.dll and AForge.Video.dll to the same path

7. Now AxTraxNG Client should capture a user Image using a connected webcam.

8. Repeat steps 1-7 on any AxTraxNG Client PC.

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