AxTraxNG supports connecting any Access Control panel over any network type as long as the panel is accessible via IP address and in the case of AC-825 also AxTraxNG server must be accessible via IP address,
This article will explain the connection requirement while using a WAN (WIDE AREA NETWORK).
Setting up an Access control panel for remote connection
- Make sure that the remote site WAN has a static IPV4 address.
- Set the local IP address and port of the control panel using AxTraxNG:

- On the remote site, the router setup a port forwarding to the panel IP address using the setup port:

This setting will look different from one router to another and you will need to know the router setting for this, - If you don't know the remote site static IP address, you can go to https://www.whatsmyip.org/ to find out.
- In the case of an AC-825IP control panel, you will need to have the control panel MAC address.
Setting Up the Server site for remote connection For AC-825IP control panel.
- Make sure that the Server site WAN has a static IPV4 address.
- On AxTraxNG Server site router setup a port forwarding to the server-internal IP address using the AC-825IP secondary Port:
- Make sure that the server firewall is set to allow incoming communication on the primary and secondary ports. You can use this guide to set up the firewall https://support.rosslaresecurity.com/portal/en/kb/articles/how-to-set-windows-defender-firewall-rule-for-ac-825-and-axtraxng-client
Adding a remote Access Control Panel to AxTraxNG/ AxTraxR
From the tree view select "Networks."
- Click the + button to add a new network.
- Select the control panel type and the connection type as TCP/IP
- On the TCP/IP section, enter the static IP address of the remote site (the one you got earlier), set the port number and speed.
In case of an AC-825 control panel, enter the control pane MAC address:
an AC-215IP example:

- Set the Radio Button selection to Remote (WAN)
- Click OK
Now add control panels to the network.