How to upgrade from AxTraxNG to AxTraxPro

How to upgrade from AxTraxNG to AxTraxPro

This technical note gives the procedure to upgrade from AxTraxNG™ v27.7.1.18 or above to AxTraxPro™ v28.0.x.x.

Upgrade to AxTraxPro is only available from AxTraxNG version 27.7.1.18 and above, if your version of AxTraxNG lower then AxTraxNG version 27.7.1.18 Please upgrade to the latest release of AxTraxNG

Prior to the upgrade,  you need to Make sure all AC-825IP control panels are compatible with AxTraxPro.

Verify the AC-825IP control panel is compatible with AxTraxPro:

  1. On AxTraxNG version 27.7.1.18 and above go to Help > About.
  2. If no controller type is given or a different AC-825IP type is seen, the controller is compatible withAxTraxPro
  3. If "Your site contains" list is seen, your site might not compatible with AxTraxPro, Please contact your local Rosslare sales representative 

Backup the AxTraxNG database

  1. Open AxTraxNG Client and log in
  2. Click Tools > Database.
  3. In the Select Database Options list, select Backup Now.
  4. Keep the default folder location, you can add a prefix if needed. 
  5. Click OK
The application closes during the database backup operation.
The database file is saved with the following naming convention: DB Name _AxTrax1_v21.

Stop the AxTraxNG Server service:

  1. Open Task Manager in Windows or Run services command.

  2. Select the Services tab (in case of running services directly this step is not needed)

  3. Select the AxTraxNG Service.
  4. Click Stop

Migrate to AxTraxPro

AxTraxPro only supports SQL Server 2019. If a different version of SQL Server is in use, it is necessary to install a new instance of SQL Server 2019.

  1.  Install the latest Release of AxTraxPro
  2. Open the AxTraxPro desktop client.
  3. Click Tools > Database
  4. In the Select Database Options list, select Migrate from AxTraxNG V27.7.1.18 and above.
  5. Browse to the folder that contains the AxTraxNG database backup file.
  6.  Select the AxTraxNG database backup file
  7. Select the user photo folder if necessary 
  8. Click OK.
  9.  Follow the instructions on the screen to migrate AxTraxNG DB to AxTraxPro, and handle any Conflict, in case of conflicts you will have to decide if you like to abort the DB migration or continue anyway.
Please note that continuing the migration under conflicts will affect the system behavior!





    • Related Articles

    • Which versions of SQL Server does AxTraxPro support?

      AxTraxPro server supports the following versions of MS-SQL servers: MS-SQL 2019
    • Rolling Back from AxTraxPro™ to AxTraxNG™

      Introduction This article  gives the procedure to rollback from AxTraxPro™ v28.0.x.x. to the previous AxTraxNG™ version. It is necessary to do the following steps in AxTraxPro and AxTraxNG. Rollback procedure in AxTraxPro Delete the AC-825IP ...
    • How to upgrade from AxTrax(AS-525) to AxTraxNG

      To upgrade from AxTrax to AxTraxNG: 1.         If your version of AxTrax is version 4.25 or higher, skip to Step ‎7. (you can download AxTrax(AS-525) version 4.25 from: http://pc.cd/fnmctalK) 2.         Back up the database: a.         Click Tools > ...
    • How to obtain AxTraxPro server logs.

      In some cases Rosslare Technical support specialist will request that you will  send us the AxTraxPro server logs.  To obtain the logs go to AxTraxNG server installation folder under this path: C:\Program Files (x86)\Rosslare\AxTraxPro Server Look ...
    • AxTraxNG client shutdown Automatically

      On AxTraxNG version 27.7.1.9 and higher version a new  auto logout feature was presented.  By default Administrator operator will have 10 min of no action on AxTraxNG client before auto logout, all other operators have no timeout. For Administrator ...

    Couldn't find what you are looking for?

    Please feel free to contact us:

    NORTH AMERICA & CANADA

    Toll Free: 1 866 632 1101
    Telephone: 1 817 305 0006

    EUROPE

    Telephone: 972 4 9577 183

    LATIN AMERICA

    Telephone:  54 11 4001 3104

    APAC, MIDDLE EAST AND AFRICA

    Telephone: 852 2795 5630

    CHINA

    Telephone: 86 755 8610 6842

    INDIA

    Telephone: 91 20 40147830