Start Services
If you encounter the error “Server Connection Failure” as shown when attempting to open the AxtraxNG Client
The issue may be that the AxtraxNG server is not running, this is an issue often caused by Windows update not restarting third party services after an update.
Open the task manager in windows, if there are not multiple tabs click more details and select the tab services.
Select the Services tab then click on the column heading Name to sort alphabetically then scroll down the list and look for
AxtraxNG Server then MSSQL$VERITRAX as shown, if either status is stopped or is blank, right click on it and select start.
If you get the message “Access Denied”, select Open Services at the bottom.
From the services screen attempt to start the AxtraxNG server and or SQL Server Veritrax in the same manner.
Related Articles
AC-825IP control panel bootloader version 2.0 support for AxTraxNG version 27.5.7.16
This Technical Note only apply to AxTraxNG version 27.5.7.16 Summary: Recently Rosslare has upgraded AC-825IP control panel bootloader to version 2.0 to provide better functionality and prepare it for upcoming firmware upgrades. That was a necessary ...Rolling Back from AxTraxPro™ to AxTraxNG™
Introduction This article gives the procedure to rollback from AxTraxPro™ v28.0.x.x. to the previous AxTraxNG™ version. It is necessary to do the following steps in AxTraxPro and AxTraxNG. Rollback procedure in AxTraxPro Delete the AC-825IP ...How to use AxTraxNG on a machine with more than 1 Network adapters.
AxTraxNG server service use .NET network structure, AxTraxNG cannot determent which network adapter to use and a network adapter will automatically be assigned to the highest priority adapter on the machine in case of more than 1 network adapters ...How to upgrade from AxTraxNG to AxTraxPro
This technical note gives the procedure to upgrade from AxTraxNG™ v27.7.1.18 or above to AxTraxPro™ v28.0.x.x. Upgrade to AxTraxPro is only available from AxTraxNG version 27.7.1.18 and above, if your version of AxTraxNG lower then AxTraxNG version ...AxTraxPro Version 28.0.2.6 Additional readers - Access Granted to Unauthorized users
This Technical Note only apply to AxTraxPro Version 28.0.2.6 Summary: Recently Rosslare has released AxTraxPro version 28.0.2.6, this version includes many new features which one of them is Additional readers access rights on user access rights. We ...