How to obtain AxTraxPro server logs.

How to obtain AxTraxPro server logs.

In some cases Rosslare Technical support specialist will request that you will  send us the AxTraxPro server logs. 

To obtain the logs go to AxTraxNG server installation folder under this path: C:\Program Files (x86)\Rosslare\AxTraxPro Server

Look for the Logs folder: 


Go in the "Logs" folder and add you current version number folder to a compress folder:


Send the compressed folder to Rosslare Technical support specialist 

    Couldn't find what you are looking for?

    Please feel free to contact us:

    NORTH AMERICA & CANADA

    Toll Free: 1 866 632 1101
    Telephone: 1 817 305 0006

    EUROPE

    Telephone: 972 4 9577 183

    LATIN AMERICA

    Telephone:  54 11 4001 3104

    APAC, MIDDLE EAST AND AFRICA

    Telephone: 852 2795 5630

    CHINA

    Telephone: 86 755 8610 6842

    INDIA

    Telephone: 91 20 40147830