How to obtain AxTraxPro server logs.

In some cases Rosslare Technical support specialist will request that you will  send us the AxTraxPro server logs. 

To obtain the logs go to AxTraxNG server installation folder under this path: C:\Program Files (x86)\Rosslare\AxTraxPro Server

Look for the Logs folder: 

Go in the "Logs" folder and add you current version number folder to a compress folder:

Send the compressed folder to Rosslare Technical support specialist 

• Related Articles

• How to obtain AxTraxNG server logs.

  In some cases Rosslare Technical support specialist will request that you will  send us the AxTraxNG server logs.  To obtain the logs go to AxTraxNG server installation folder under this path: C:\Program Files (x86)\Rosslare\AxTraxNG Server Look for ...

• How to connect AxTraxPro server to remote SQL server

  Before starting this process please make sure that the SQL server meets AxTraxPro server supported SQL servers. Which versions of SQL Server does AxTraxPro support? Preparing for Remote SQL connection: To connect the AxTraxPro server to a remote SQL ...

• Which versions of SQL Server does AxTraxPro support?

  AxTraxPro server supports the following versions of MS-SQL servers: MS-SQL 2019 Starting version 28.0.4.0 AxTraxPro supports the above SQL servers with addition: MS-SQL 2022

• Which OS AxTraxPro support

  AxTraxPro version 28.0.3.2 and above support the following operating systems: Windows 10 Windows 11 Windows server 2016 Windows server 2019 Windows server 2022

• How to install and set AxTraxPro remote client

  When a remote AxTraxPro client connection is needed to AxTraxPro server you can achieve this in few simple steps: Please note that AxTraxPro server and AxTraxPro client Must use the same version Please set the firewall rules on AxTraxPro server ...