How to obtain AxTraxNG server logs.

In some cases Rosslare Technical support specialist will request that you will  send us the AxTraxNG server logs. 

To obtain the logs go to AxTraxNG server installation folder under this path: C:\Program Files (x86)\Rosslare\AxTraxNG Server

Look for the Logs folder: 

Go in the "Logs" folder and add you current version number folder to a compress folder:

Send the compressed folder to Rosslare Technical support specialist 

• Related Articles

• How to obtain AxTraxPro server logs.

  In some cases Rosslare Technical support specialist will request that you will  send us the AxTraxPro server logs.  To obtain the logs go to AxTraxNG server installation folder under this path: C:\Program Files (x86)\Rosslare\AxTraxPro Server Look ...

• How to connect AxTraxNG server to remote SQL server

  Before starting this process please make sure that the SQL server meets AxTraxNG server supported SQL servers. Which versions of SQL Server does AxTraxNG support? To connect the AxTraxNG server to a remote SQL server please follow this guide. As ...

• Using Gmail SMTP server for AxTraxNG mail notification

  In AxTraxNG 27.5.6.6 and above SMTP support for email notification was implemented. Using a Gmail account as your SMTP server requires non-standard Google SMTP settings. Follow the steps in this document to configure the non-standard Gmail SMTP ...

• How to connect AxTraxPro server to remote SQL server

  Before starting this process please make sure that the SQL server meets AxTraxPro server supported SQL servers. Which versions of SQL Server does AxTraxPro support? Preparing for Remote SQL connection: To connect the AxTraxPro server to a remote SQL ...

• How to connect AxTraxPro server to remote or not default SQL server

  Before starting this process please make sure that the SQL server meets AxTraxPro server supported SQL servers.  Which versions of SQL Server does AxTraxPro support? To connect the AxTraxNG server to a remote or note a default SQL server please ...