How can I search for a user in AxTraxNG?
You need to go to Users>User Filter, and click on the magnifying glass icon. You will then see the available fields to search for a user.
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AxTraxNG client fails to capture a user image using webcam
This Technical Note only applies to AxTraxNG version 27.7.1.18 Summary Recently a few cases have been reported that trying to capture a user image fails with an error The Solution A patch that includes a new Client.exe file and additional required ...
Dual Authentication on AxTraxNG
AxTraxNG support 2 options for dual Autentication: Dual authentication - 2 credentials (any credential\pin) from the same user are required to gain access to a secure door. Card + Card mode - 2 or 3 users (based on configuration) are required to gain ...
How to upgrade from AxTraxNG to AxTraxPro
This technical note gives the procedure to upgrade from AxTraxNG™ v27.7.1.18 or above to AxTraxPro™ v28.0.x.x. Upgrade to AxTraxPro is only available from AxTraxNG version 27.7.1.18 and above, if your version of AxTraxNG lower then AxTraxNG version ...
How to set up Email Notification on AxTraxNG
AxTraxNG support email notification using SMTP account for cases like event notification and reports, to set email notification please follow the steps in this article. Setting SMTP account: In AxTraxNG server monitor Go to Option Section: Set the ...
How to add "Car Parking" Management to AxTraxNG
AxTraxNG Car Parking management option allows you set up groups with a limited number of users who can access a particular area. This feature is counter based that keeps track of the number of users in a specified area. AxTraxNG offer 2 methods to ...
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