AxTraxNG client shutdown Automatically
On AxTraxNG version 220.127.116.11 and higher version a new auto logout feature was presented.
By default Administrator operator will have 10 min of no action on AxTraxNG client before auto logout, all other operators have no timeout.
For Administrator operator the timeout cannot be modified.
AxTraxNG client fails to capture a user image using webcam
This Technical Note only applies to AxTraxNG version 18.104.22.168 Summary Recently a few cases have been reported that trying to capture a user image fails with an error The Solution A patch that includes a new Client.exe file and additional required ...
Set up AxTraxNG server side for AxTraxNG client remote connection over WAN
AxTraxNG server can be connected from any remote client over a TCP/IP network. This guide explains how to set up the AxTraxNG server-side for remote connection over the WAN(WIDW AREA NETWORK) connection. Setting Up the Server site for client remote ...
How to upgrade from AxTraxNG to AxTraxPro
This technical note gives the procedure to upgrade from AxTraxNG™ v22.214.171.124 or above to AxTraxPro™ v28.0.x.x. Upgrade to AxTraxPro is only available from AxTraxNG version 126.96.36.199 and above, if your version of AxTraxNG lower then AxTraxNG version ...
How To Backup And restore AxTraxNG database
Backup Database: To Backup AxTraxNG Database please follow those steps: Go to Tools, Database: From the dropdown menu, Select "Backup Now" Browse to the Folder you like the backup to be stored - Recommend to keep the default folder as shown above to ...
Fix AxTraxNG Client Display layout scale
When AxTraxNG Client installed on a system where the Display scale is set to above 100% the AxTraxNG layout will have an overlay text and tables: to fix this please follow those steps: close AxTraxNg client Right click on the AxtraxNG client ...
Couldn't find what you are looking for?
Please feel free to contact us:
NORTH AMERICA & CANADA
Toll Free: 1 866 632 1101
Telephone: 1 817 305 0006
Telephone: 972 4 9577 183
Telephone: 54 11 4001 3104
APAC, MIDDLE EAST AND AFRICA
Telephone: 852 2795 5630
Telephone: 86 755 8610 6842
Telephone: 91 20 40147830